Ownership

Real Time Vinyl is not held responsible for any sound recording or artwork that is not under proper or legal ownership. By completing an order with us, you agree to the full ownership of the sound recording(s) and artwork of which you provided.

Pricing

Prices are subject to change at any time. We strive to keep our pricing as low as possible. In the case of reordering, the customer is obligated to pay the current/ updated price as listed on the Real Time Vinyl website.

Reorders

Once you have been notified by us that your order is ready for shipment, you can place an additional order. Please do not submit multiple order forms until your prior order is made ready for shipment.

Playback

Under rare circumstances, a record may skip, if this happens we will do our best to accommodate the situation.

Files

We encourage all customers to double check all their files before submission to avoid any future problems. We will do our best to make sure your visions are portrayed the way you envisioned them, and will contact you if we feel their might be an issue with your recordings or artwork.

Shipping & Turnaround

If we haven't gotten back to you and you've submitted a request form...not to worry! We have not forgotten about you. Requests are processed in the order they are received and we're working hard to get back to you as soon as we can.

We will do our best to get your vinyl to you as quickly as possible however, estimated turnaround times may fluctuate. Shipping cost and tax will be added to every order. We are not liable for scheduling conflicts that may arise from turnaround times being delayed due to high traffic. Real Time Vinyl can't be held responsible for lost or damaged items during the shipping process.

 

We strive for perfection when completing your order and we look forward to helping you make your record.